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Hyatt House San Juan 3.0

Isla Grande, San Juan, Puerto Rico

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Review Summary

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Pros

  • Appealing outdoor pool surrounded by shady greenery and sun loungers
  • Sleek rooms offer kitchenettes with microwaves and mini-fridges
  • Suites have full kitchens and a separate sitting area
  • Located walking distance to the Puerto Rico Convention Center
  • Free breakfast with hot and cold items including made-to-order omelets
  • Updated fitness center with a range of LifeFitness equipment
  • Cozy lobby bar offering light meals and drinks
  • 24-hour Guest Market for grab-and-go items
  • Laundry facilities on-site
  • Free grocery shopping service
  • Free Wi-Fi throughout

Cons

  • No direct beach access
  • Few attractions and dining options within walking distance
  • Fee for self-parking 

Bottom Line

Although the property did not sustain significant damage during Hurricane Maria and is currently operational, travelers should note that the island of Puerto Rico was significantly impacted by the storm in September 2017. Hyatt House San Juan is a three-pearl hotel located in the city’s Miramar district near the Puerto Rico Convention Center. Its 126 guest rooms are inviting, and many offer full kitchens and separate sitting areas. Features include an above-average breakfast buffet, delightful outdoor pool, and some light on-site dining options. An updated fitness center and laundry facilities are nice extras. Unfortunately, the hotel falls short on beach access as the nearest patch of sand, Condado Beach, is a 25-minute walk away. Travelers might want to consider the Best Western PLUS Condado Palm Inn & Suites, which offers a more central location with easy beach access. 

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Scene

Smart chain hotel with lobby designed for working 

Originally opened in 2014, the Hyatt House San Juan is classy and contemporary. The large lobby includes a number of cozy sitting areas, ranging from a sunken alcove with long gray sofas to high-tops along the lobby bar. As guests might expect from a chain hotel, the Hyatt House doesn’t offer much in the way of local charm, but its compact layout imparts a surprisingly intimate feel.

The hotel is designed with extended-stay guests in mind, and it’s also a popular choice for pre- and post-cruise stays. With limited attractions and dining options found within walking distance, the hotel is best suited to guests with quick stop-overs or those with their own transportation.

The common areas were quiet during our visit, perhaps because the hotel’s suite-style rooms offer ample space to lounge, giving guests little reason to hangout in the lobby. This serene atmosphere does a complete 180 at breakfast, when the lobby is packed with families, couples, and singles of all ages lining up to take advantage of the free breakfast buffet. 

Location

Bland location overlooking the San Juan Bay Marina, in walking distance of a few restaurants

The Hyatt House San Juan is located in Miramar, a mainly residential area that’s home to a handful of other hotels and the Puerto Rico Convention Center, which is a nine-minute walk from the hotel. It’s about a 25-minute walk to Condado, which offers a beautiful beach, upscale shopping, and vibrant nightlife.

There’s a grocery store as well as several restaurants reachable within a 15-minute walk. But guests will need to rely on a rental car or taxi to access the island’s main attractions and entertainment hubs. It’s a 30-minute drive to Old San Juan, and a 15-minute drive to Luis Muñoz International Airport.

Rooms

Sleek rooms with kitchenettes and bathrooms with KenetMD bath products

Guest rooms at Hyatt House San Juan are polished and attractive. They're decorated with business-like striped carpeting and a adult color palette of white, gray, and brown. Colorful artwork, which mainly features scenes of Old San Juan, adds character but rooms have a chain-like feel overall. All rooms include kitchenettes with single-serve coffee- and tea-makers, mini-fridges, and microwaves. Rooms also come standard with large sofas, flat-screen TVs, plenty of closet space, and work desks with ergonomic chairs.

Bathrooms provide long countertops with square sinks and high-end KenetMD bath products. Some rooms have tub/shower combos, while others have glass walk-in showers. Suites include separate living areas with sofa beds, as well as kitchens with full-size fridges and freezers, stovetops, and dishwashers. Kitchens are well-stocked with utensils and cookware, plus there’s a kitchen island that can be used as a work space or cooking area. 

Features

Free breakfast with omelet station, pleasant outdoor pool, and bright fitness center

Although it lacks a beach, the Hyatt House has several other snazzy features that add to its appeal, starting with its lovely outdoor pool, surrounded by lush tropical plants. The deck is lined with lounge chairs and beach umbrellas along with a few patio tables.

Dining is also a focal point for the Hyatt House. The hotel’s chic lobby serves as the venue for H Bar in the evening, as well as the free breakfast buffet in the morning. This large space features a range of seating at tables and high tops with comfy burnt orange cushions. Seating is also available on a small, leafy terrace. H Bar offers light meals and shareable plates, in addition to cocktails, beers, and wines. The free breakfast buffet, called Morning Spread, includes a made-to-order omelet bar, along with a mix of hot and cold items. The lobby also includes the hotel’s tiny, 24-hour Guest Market, which features grab-and-go sandwiches, chips, chocolate, and other snacks. The hotel provides a free grocery shopping service, which allows guests to fill out a service card in the morning and have items delivered to their room later the same day. 

Fitness fanatics may appreciate the hotel's large 24-hour fitness center with a nice range of LifeFitness cardio machines and free weights. A small games area with billiards and foosball is found just off the lobby, across from the elevators. A modest business center offers two personal computers, and there’s also a meeting room. Free Wi-Fi is available throughout, and self-parking is offered on-site for a fee.

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Address

615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan 00907-3115, Caribbean

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